What this service does
When your email, Google, Facebook, or bank account is hacked, getting back in is only half the job.
We do the other half: trace exactly how the attacker got in, find what they reached and whether they still have a foothold — planted forwarding rules, OAuth tokens, a changed recovery phone — and lock them out for good.
You get the account back and a written record of what happened, so a password reset is never the end of the story.
Engagements are confidential and structured to begin within 48 hours of the consultation.
Some service tracks are offered at a fixed fee; complex investigations are billed hourlywith a clear scope, milestone updates, and a cap agreed up front.
Quinn (Founder and CEO) sets the methodology every engagement runs under and reviews case findings before they leave the practice; the practitioner team executes the technical work under her methodology.
- A direct line to Quinn, the founder — not a sales pipeline.
- Worked in-house by the examiner who scoped it.
- Explainable findings you can verify, with the methodology shown.
What this means for you
- Written scope before any work. You see a written scope — deliverables, timeline, and price — and approve it before we begin. You are never billed for work you did not authorize.
- We commit to findings, not outcomes. We tell you up front what the evidence can and cannot establish. Recovery, attribution, and prosecution are decided by banks, platforms, insurers, and courts — we produce the record they act on, and we put that distinction in writing.
- Every case is investigated, not just scanned. A credentialed examiner reviews every case before findings leave the practice. You get a documented investigation to court-admissible standards — not a single automated scan and a one-line answer.
- We will tell you if you do not need us. If a free or simpler step — a police report, an IC3 filing, a platform's own recovery flow — would resolve your situation, we point you there first.
Google, Facebook, or Gmail account hacked?
Platform-native recovery flows stop at giving you the account back — they do not tell you how the attacker got in, what they read, or whether they still have a foothold.
Our account takeover recovery work answers exactly that, then hardens the account so it does not happen again. Common follow-on vectors we check: SIM swap attack recovery when your phone number was hijacked, and identity theft investigation when exposed data started showing up in new accounts.
And when the person who got in is someone you know — a partner or ex who knew your passwords and had your phone — the safe recovery order is different: what to do if someone has access to your phone.
Prove who accessed your account — for a police report, insurance claim, or restraining-order case
When the compromise is part of something larger — stalking or harassment, an insurance claim, a divorce or a restraining-order matter — the question stops being "how do I get back in" and becomes "can I show who reached my account, and when."
We reconstruct the account-access timeline from the login, device, and IP records the platforms retain, preserve it under a documented chain of custody, and write it up as forensic documentation designed to support your police report, your insurance claim, or your attorney's filing.
We do not promise to name the individual behind an anonymized login — attribution to a specific person usually needs subpoena power we do not have — but we produce the evidentiary record that the people who do have it can act on.
How an engagement begins
- Confidential consultation. NDA-protected. 30-60 minutes. Direct conversation, no sales process.
- Scoped engagement. Written proposal with defined deliverables and pricing — fixed fee where it applies, hourly with milestone caps for open-ended investigations.
- Investigation and findings. Documented methodology and chain of custody so findings can withstand courtroom scrutiny. Written report you can act on.
Why this work matters
Quinn holds 9 active certifications across GIAC — a methodology informed by her own work as a contractor inside Fortune 50 enterprise environments and built to hold up under litigation scrutiny.
