For Individuals & Families

Identity theft investigation of what was accessed in your name, and when

Identity theft investigation after the free FTC and credit-freeze steps. An examiner documents what was accessed in your name, for police, banks and counsel.

What this service does

Identity theft moves fast, and the first days decide how much evidence survives. Here is what to do right away, and where we come in.

  1. Freeze your credit at all three bureaus, Equifax, Experian, and TransUnion, and add a fraud alert. It is free, it stops new accounts from being opened in your name, and our credit-freeze and carrier port-out-PIN guide walks through it step by step.
  2. Lock down email and banking first. Change those passwords and turn on app-based two-factor, because your email is the master key to everything else.
  3. Report it on the record. File the FTC affidavit at IdentityTheft.gov and a local police report; you will need both to dispute fraudulent accounts.
  4. Preserve the evidence. Do not delete the fraudulent emails, texts, or statements. Screenshot everything with dates before it disappears.
  5. Bring in forensics. An examiner documents how your information was exposed and any access that is still going on, and writes it up for banks, regulators, and counsel.

If an email or bank account was taken over along the way, a hacked account investigation covers that account in the same way.

For many routine cases a credit freeze and the recovery plan at IdentityTheft.gov resolve the problem on their own, and they cost nothing.

A forensic investigation earns its keep when there is a money trail to document, complex multi-account or synthetic-identity fraud to untangle, or a question of how your details got out.

If your case is not there yet, we will tell you that rather than sell you an engagement you do not need.

Engagements are confidential. A device examination is a fixed price set by the number of devices, and anything beyond a package is scoped in writing before you sign.

Quinn (Founder and CEO) sets the methodology every engagement runs under and reviews case findings before they leave the practice; the practitioner team executes the technical work under her methodology.

What this means for you

How an engagement begins

  1. Confidential consultation. NDA-protected. 30-60 minutes. Direct conversation, no sales process.
  2. Signed engagement. A fixed price set by the number of devices. You sign the agreement and the chain-of-custody form before any work starts.
  3. Examination and report. A written report with the hash values, the method, the tools and their versions, and the exhibits.

Two ways to work a case

Hand it to an examiner, or run it yourself.

Both keep a chain of custody from the first file. The difference is who does the work.

Done for you

An examiner takes the case

A credentialed examiner works the case end to end and stands behind the report.

  • Who it is for: anyone in a crisis, on a deadline, or who wants the case off their plate
  • What you get: a credentialed examiner, the same forensic output and chain of custody
  • Your effort: hand over the devices or accounts, and we do the work
  • Price and billing: Fixed fee by number of devices. You see your exact price before you sign.
Call (239) 241-8095

Self-serve

Run it yourself

Fully automated digital forensics you run yourself. SleuthX automates a digital investigation end to end, from collecting and analysing the evidence to a report with every finding cited.

  • Who it is for: hands-on people who want to see what happened for themselves
  • What you get: A SHA-256 hash of every file as it is added, re-checked against the stored copy; An append-only chain-of-custody log; Every finding cited to the evidence it came from; An examiner's review when you want one
  • Your effort: you add the evidence and steer the investigation
  • Price and billing: $200/mo, billed monthly and renews until you cancel. Includes $200 of usage credit each month. The credit resets at the start of each billing month and does not carry over. Usage beyond it draws down a prepaid balance you top up in-app, and top-ups never expire.
Create your account

Automated output is prepared to evidentiary standards. Before you rely on it in court, a qualified examiner has to review it and be able to certify the work.

Why this work matters

Quinn sets the methodology behind every identity theft engagement and holds 9 active certifications across GIAC, a methodology informed by her own work as a contractor inside Fortune 50 enterprise environments.

Fixed fee by number of devices. You see your exact price before you sign.

Call (239) 241-8095

How We Work

A confidential, structured engagement.

01

Confidential Consultation

A direct conversation with Quinn, the founder and CEO who oversees every engagement. NDA-protected. No sales process.

02

Signed Engagement

The price is fixed by the number of devices. Before any work starts, you sign the agreement and the chain-of-custody form.

03

Examination and Report

A named examiner works the devices and accounts you sent and writes a report with the hash values, the method, the tools and their versions, and the exhibits.

Certified Expertise

GIAC

Frequently asked about identity theft investigation

What does it cost, and can I pay over time?
A device examination is a fixed price set by the number of devices: one, two to three, or four to five. Each price includes a set number of examiner hours. You can start with one device, and you can ask about paying over time. You see your exact price before you sign.
Where are you, and do I have to send my phone?
We are based in Naples, Florida, and examine devices in Naples and in California. Before any work starts you sign one page: the agreement and the chain-of-custody form. The agreement you sign explains how to hand over or ship your device.
What if the examination finds nothing?
We do not promise a result. You get a written report on completion covering each device and each account you sent, whatever it shows.
Can you show who did it?
An examination can show what happened on a device or account, and when. It often cannot show who was behind it, and we will not tell you it can.
Will police, a court or my lawyer take it seriously?
We cannot promise how police, a court or a lawyer will treat the report. We can tell you what it contains: the hash values, the method, the tools and their versions, and the exhibits.
What happens next, and how long does it take?
You sign the engagement letter, and your card is charged when you sign. Most examinations are finished one to two weeks after you sign, provided your devices reach us promptly. If you need it sooner, ask us to rush it.
Is this a person or an AI?
This line is answered by the SleuthX team, and by the SleuthX assistant, an AI, when the team cannot pick up. A named examiner examines your device and signs the report.
Whose device can you examine?
We examine only a device you own. Before we start, you sign a form stating that you own it. If that statement is false, the evidence can become unusable in court.
How is forensic identity-theft investigation different from credit monitoring?
Credit monitoring tells you when something has already happened. A forensic investigation works the other direction: it documents how your information was obtained, which accounts and devices were involved, and what was done in your name, with the artifacts behind each finding, in a report law enforcement, regulators, and civil counsel can read. Credit monitoring is a useful safety net but does not show you what happened.
Will the investigation get back money I lost?
We do not recover lost money. The report is a documented record you can use in a bank fraud dispute, an FTC identity theft affidavit, a request to IRS Identity Theft Victim Assistance, an insurance claim, or a civil case. What happens to the money is decided by your bank, your attorney or your insurer.

Ways to work with us

Self-serve tool

$200/mo billed monthly

Fully automated digital forensics you run yourself. SleuthX automates a digital investigation end to end, from collecting and analysing the evidence to a report with every finding cited.

See what's included →

Done-for-you

Device packages for 1 to 5 devices. Fixed fee by number of devices. You see your exact price before you sign.

Call (239) 241-8095

Enterprise

$200/seat/mo plus $5/device/mo

Team tier, with frontier reasoning, analyst escalation, and team billing.

See enterprise →

Trusted by partners across the practice

DAS Health
Exhibit A Cyber
Ally Security
KIRO Group
Black Mirage
Kalles Group
Gridware
CQR
Archstone Security
Cyvergence
Sentinel Cyber
Cloud Underground
Seron Security
Hexen
Koru Risk Management
DAS Health
Exhibit A Cyber
Ally Security
KIRO Group
Black Mirage
Kalles Group
Gridware
CQR
Archstone Security
Cyvergence
Sentinel Cyber
Cloud Underground
Seron Security
Hexen
Koru Risk Management