Firms you can buy SleuthX through
There are none yet, and this is where they will be. SleuthX is recruiting its first authorized resellers and has signed none, so a list here would be a list of firms that have agreed to nothing. Until one appears, you buy from us directly. Call (239) 241-8095 or read the cybersecurity reseller program, which is the same program from the selling firm's side.
Whose paper you are on
You contract with the firm that sells to you, not with SleuthX. That firm sets its own price, issues its own invoice and carries its own terms. What you are buying through it is the SleuthX product and the work behind it, at whatever figure it has quoted you, which is not the figure on our published list.
This matters most at renewal and at dispute. A question about billing, scope or notice is a question for the firm that holds your contract. We cannot vary an agreement we are not party to, and we would rather say that here than have you find it out at the moment it is inconvenient.
Who you call
Call the firm you bought from first. That is the point of the arrangement rather than a routing preference: they hold your account, they know your environment, and on a live incident they can start before an introduction has finished. They escalate to us, and we work behind them.
If you cannot reach them and something is actively happening, call us anyway on (239) 241-8095. We would rather answer a call that should have gone somewhere else than have an incident wait on protocol.
What SleuthX still does
The product stays SleuthX and your account is on our platform. Behind it sits a credentialed examiner who reviews findings before they leave the practice, which is the part a scanner cannot give you and the part that does not change because you bought through somebody else.
We also sell directly. If we are already engaged with your organization when a selling firm brings us the same account, we say so at that point rather than afterwards.
What we are not telling you
Firms listed on this page are independent businesses. Their own services, their advice and the prices they set are theirs: SleuthX does not supply them, does not set them and does not warrant them, and a firm appearing on this page is not SleuthX vouching for work it did not do.
What is not disclaimed is the thing you are buying. The SleuthX product and the examiner review behind it are ours, and our obligations for them do not thin out because a third party wrote the invoice.
You will find no testimonials, ratings or star scores on this page. We do not publish endorsements we cannot stand behind, and a rating for a program with no members would be an invention.
How a firm gets onto this page
It signs an agreement, and we approve the wording beside its name. There is no self-service listing and no paid placement: every entry is written by us, reviewed before it goes up, and dated to the approval it was written for. A firm that has not signed does not appear here, which is why the section above is empty rather than illustrative.
If you sell security, IT or compliance services and want to be on it, the authorized reseller application is the way in.