Who this program is built for
This is built for a firm that already sells security or IT services to small and mid-sized organizations, already holds the customer relationship, and wants to put digital forensics and managed security in front of that customer without hiring a credentialed examiner to do it.
The customer you are thinking of is the one who calls you after a business email compromise, or after an employee leaves with a laptop, or after their insurer asks for a risk analysis they cannot produce. Today that call ends with a referral out of your practice. As an authorized reseller it ends inside it.
We are recruiting our first authorized resellers. There is no roster on this page because there is nothing yet to put on it, and a logo wall assembled from firms that have signed nothing would be telling you something untrue in pictures. What we offer instead is a written program with its rules stated before you apply.
If you arrived here as a customer rather than as a firm, the page about buying through an authorized reseller answers the questions this one does not: whose contract you are on, who you call first, and what stays ours.
How the commercial model works
An authorized reseller buys at a single discount off our published list price. That one rate covers seats, devices and AI usage alike, so there is no second schedule to reconcile and no argument about which line item a discount attaches to.
The rate is set once, at the start of the relationship, and recorded in the signed agreement. We agree it with each firm rather than assigning it from a table, which is why it is not printed here. You get your number in the first conversation, not at the end of a qualification process.
There are no program levels. One authorized reseller holds one rate, and that rate does not move with volume unless both sides agree in writing to move it. A tier is only real when something measurable changes at its boundary, and a ladder nobody is standing on is furniture.
Everything above is the structure. The one thing missing is the figure, and it is missing because we set it per relationship rather than by table. We would rather name the withholding than describe our margins with an adjective.
What this means for you
- Written scope before any work. You see a written scope covering deliverables, timeline, and price, and you approve it before we begin. You are never billed for work you did not authorize.
- We commit to findings, not outcomes. We tell you up front what the evidence can and cannot establish. Recovery, attribution, and prosecution are decided by banks, platforms, insurers, and courts. We produce the record they act on, and we put that distinction in writing.
- Every case is investigated, not just scanned. A credentialed examiner reviews every case before findings leave the practice. You get a documented investigation to court-admissible standards, not a single automated scan and a one-line answer.
- We will tell you if you do not need us. If a free or simpler step would resolve your situation, whether a police report, an IC3 filing, or a platform's own recovery flow, we point you there first.
What you sell, and what stays ours
This is a resale program. It is not white label and it is not OEM. The product stays branded SleuthX and your customer knows the tool is ours. What belongs to you is the relationship: you sell it, you own the account, you set your own price to your customer, and you carry the first conversation when something goes wrong.
Behind the software is a credentialed examiner who reviews findings before they leave the practice, which is the part your customer cannot buy from a scanner and the part you would otherwise have to build a hiring plan around.
We sell direct too, and we will tell you when that collides
We sell directly as well as through authorized resellers. If we are already engaged with an account when you bring it to us, we will tell you at that point rather than afterwards. That commitment costs us the easy version of this page and it is the question experienced firms ask first, so it belongs above the form rather than in a clause someone finds at signature.
Deal registration proper, with a portal, a status and a clock, is not built. It is the next thing this program needs and we would rather say so than publish a mechanism that does not exist yet.
This is not the private investigator referral network
SleuthX runs two different outside relationships and this page describes one of them. Field work that requires licensure, such as surveillance or a background investigation, is referred out to licensed private investigators who perform it under their own licenses. SleuthX is not a private investigator agency and does not hold that licensure.
A cybersecurity reseller relationship runs the other way. You buy our forensics and managed security at a discount and sell it to your own customers. Two relationships, two words, kept separate on purpose.
How to apply
- Send the application. Tell us what your firm does, who your customers are, and why forensics belongs in front of them. It is a short form and the qualification is on this page rather than inside it.
- We reply within two business days. A person reads it. If we are not the right fit we will say so in that reply rather than leaving the application open.
- One conversation about economics and scope. You get your discount in that call, along with what we do and do not cover, and what we would need from you on a live incident.
- Agreement, then access. The rate goes in writing. After that you are an authorized reseller and can quote it.
